Farfetch review: Is Farfetch legit?

Are you wondering if Farfetch is legit? You've come to the right place.

If you’re curious about whether Farfetch sells fake luxury fashion items, want to know more about their shipping and return policy, or simply trying to figure out if it’s safe to part with your money on their website, then stick around – this article will give you all the answers.

In this article you will learn

First things first, is Farfetch legit?

First things first. In answer to the question, is Farfetch legit? 

Farfetch is a legitimate brand that can be trusted to provide quality luxury items while ensuring the safety of every transaction.

Since its foundation in 2007, Farfetch has rapidly climbed to the forefront of the fashion industry.

Headquartered in London, the company boasts a global presence, serving customers in over 190 countries. Due to the brand’s global network, the Farfetch customer service team is always on hand to assist customers with any query they might have or to allay any fears that might arise.

A quick search online will reveal thousands of positive reviews that are guaranteed to instil confidence in every prospective customer. Farfetch reviews are the foundations for your trust in the brand. However, because everyone is different and accidents do happen from time to time, you’ll probably come across some negative reviews as well. In general, most customers seem to have a positive experience interacting with Farfetch and their comments far outweigh any claims of poor customer service.

Farfetch’s success story so far

Farfetch’s success lies in its innovative approach to online luxury retail, bridging the gap between consumers and over 1,400 respected brands, designers, boutiques, and departent stores worldwide.

The Farfetch online platform presents a curated selection of high-end fashion and designer items, ranging from clothing and footwear to accessories and jewelry from names like Prada, Saint Laurent, Balenciaga, Gucci, Versace, Ferragamo, and more.

Farfetch’s credibility is further underscored by its strategic partnership with some of the most notable luxury brands in the world.

This goes a long way towards enforcing its position as a trusted platform for shoppers seeking authenticity and style. Farfetch takes great pride in ensuring the authenticity and quality of every item on its platform, collaborating exclusively with reputable sellers and brands.

This dedication to authenticity not only safeguards customers against counterfeit products but also reinforces Farfetch’s reputation as a trusted authority in the luxury fashion realm.

Plus, even if you don’t have the luxury of living in a major city or close to designer-label stores, Farfetch brings everything you could want directly to the comfort of your home.

Farfetch – hundreds of luxury boutiques in one place

The Farfetch platform offers a richly diverse product range of luxury goods at competitive prices, that cater to the unique tastes of individuals from all walks of life. Here’s an overview of the product types you can find on the Farfetch platform.


  • From uniquely designed ready-to-wear pieces to haute couture designer clothes for every occasion, Farfetch features an extensive collection of items for men, women, and children. The clothing range includes everything from dresses, tops, tee shirts, and pants to suits, outerwear, and activewear that will match your style and take your wardrobe to a new level.
  • Choose from a range of tops, dresses, jackets, knits, pants, coats, skirts, suits, or casual denims and outdoor wear from names like Brunello Cucinelli, Prada, Versace, Miu Miu, Jill Sander, Rick Owens, Balmain, and hundreds of other desirable designers.


  • Whether you’re looking for sneakers, heels, boots, sandals, or flats, Farfetch has you covered. The online store offers a diverse selection of footwear options from luxury brands and designers, from casual to formal styles and suitable for occasions ranging from cocktail nights with the girls to formal events and black tie evenings.
  • Find your favorite brands like Nike, Maison Margiela, Lanvin, Ferragamo, Santoni, Alexander McQueen, Off-White, and many others.


  • From iconic designer handbags to stylish backpacks and totes, Farfetch offers an impressive range of bags to suit every occasion and preference. You’ll find everything from a classic Tory Burch bag to statement-making pieces adorned with the brand logos you want in your collection.
  • From pre-owned Chanel bags, Gucci backpacks, an iconic JW Anderson pigeon clutch bag, a delectable Prada logo-plaque belt bag, or a Marc Jacobs tote bag, to a BOSS logo-stamp laptop bag, Farfetch can match any style for any occasion.


  • Complete your look with Farfetch’s collection of luxury accessories, including scarves, hats, belts, sunglasses, and much more. These accessories add the perfect finishing touch to any outfit, allowing you to express your style.
  • From a Tory burch bag, an enviable Hermes scarf, a Gucci ‘Double G’ belt, to a Balenciaga distressed cotton baseball hat or a Prada Saffiano leather wallet, online shopping for luxury accessories has never been so easy.
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  • Put a divine finishing touch to your ensemble with exquisite jewelry pieces from Farfetch’s curated selection of artisan products. From delicate necklaces and statement earrings to elegant bracelets and rings, the expansive selection has something for every taste and occasion.
  • With such a wide range jewelry you’re sure to find the piece that matches your personal look. From a Tory Burch crystal choker or a pair of spectacular Oscar de la Renta Gallery earrings to Moschino clip-on earrings, Saint Laurent cuff bracelets or a Tom Wood cushion polished onyx ring, find your unique finishing touch with Farfetch.


  • In addition to fashion, Farfetch also offers a range of homeward products, including cushions, throws, candle holders, board games, thermal carafes, ceramics, and a whole lot more.

Treat yourself to luxurious beauty essentials from top brands to complement your style.

Farfetch’s wide product range encompasses a wide variety of luxury fashion items and much more curated from over 1,400 brands, designers, boutiques, and department stores worldwide.

Whether you’re seeking classic elegance, avant-garde designs, or trendy statement pieces for the home, Farfetch offers a shopping experience like no other for fashion lovers from London to Los Angeles.

If you’re still asking if Farfetch is legit, maybe this will convince you

Farfetch’s resale and refresh service offers a refreshing solution for your closet space dilemmas.

If you need extra wardrobe space and you’re looking to sell your pre-loved designer bags and clothing, Farfetch circular services are there to help you out.

This super – and planet-friendly – service not only lets you declutter your closet but also helps you contribute to reducing waste and extending the lifespan of your clothes.

It’s a win-win situation – you get to revitalize your wardrobe and earn credit against future purchases while making a positive impact on the environment.

Technology that assures you even further that Farfetch is legit

As a means of sealing its position as a trustworthy retailer, Farfetch recently introduced its new “Store of the Future” (SOF). This initiative aims to revolutionize luxury retail by driving innovation. The beta version of SOF will feature advanced technologies like augmented reality shopping and emotion-scanning software, blending online and offline shopping seamlessly.

Farfetch plans to use data analytics to improve the customer experience. The SOF will serve as a platform for brands to customize technology for their needs.

With 70% of luxury purchases now influenced by online interactions, Farfetch aims to merge digital and physical experiences to enhance customer satisfaction and gather valuable insights into consumer behavior in luxury retail settings.

These technological enhancements are just one more way of copper-fastening consumer confidence in the Farfetch brand.

Farfetch and sustainability

Farfetch’s sustainability initiatives, including the “Positively Farfetch” program, mirrors the brand’s commitment to environmental responsibility, and bonds closely withe brand’s eco-conscious consumers.

By implementing sustainable practices, Farfetch aligns its values with those of environmentally conscious shoppers, demonstrating its dedication to reducing its environmental footprint.

Not only is Farfetch legit, it is deeply concerned about futures and the future of the planet.

Are you still wondering is Farfetch legit?

If you still have lingering doubts are are wondering is Farfetch legit or not, let’s direct you to Trustpilot, one of the most trusted brand review platforms out there. With almost 38,000 reviews by the public, Farfetch has been awarded an overall trust score of 4.3/5, with over 70% of users giving it 5 stars.

However, when it comes to parting with your hard-earned money online, it’s always best to do your homework. The more you know, the better armed you are.

Plus, as a further endorsement, Monetha only works with partner boutiques and merchants who have complete transparency and a proven track record that consumers can trust 100%.

Frequently Asked Questions

Certainly. Farfetch assures its customers that all items in its curated selection, sourced from top luxury fashion brands and boutiques globally, are guaranteed authentic.

Through meticulous authentication processes and close collaboration with trusted partners, Farfetch ensures the authenticity of every product. Customers can shop with confidence, knowing that each purchase reflects the quality and craftsmanship associated with luxury fashion brands.

Farfetch has indeed declared bankruptcy by the end of 2023, but there is absolutely no need to panic. This is a common occurrence among big brands, and as expected, a savior has come to rescue them. 

South Korean e-commerce giant Coupang has stepped in and agreed to purchase Farfetch. While the ownership of the brand will change hands, the webshop will continue to operate normally. 

All in all, the rumors are true, but you can rest assured that Farfetch is not going out of business, and you will still be able to make purchases from it without any worries.

Farfetch’s returns policy allows for a refund on items returned within 14 days of the delivery date, with delivery costs excluded. Customers have the option to utilize the Free Collection service for returning unwanted items.

For orders paid with cryptocurrency, returns can be initiated within 30 days from the order date. Once the return is accepted by the brand or partner boutique, refunds are processed by TripleA, Farfetch ‘s payment provider, in the original cryptocurrency at the prevailing exchange rate.

Customers are notified via email upon completion of the refund process, with the cryptocurrency typically returning to their wallet within the same business day, contingent on blockchain congestion.

To commence a return, customers can access the Orders & Returns section in their account or input guest order details for guest purchases. It’s advisable to schedule the collection within 7 days of delivery to ensure prompt processing.

Exchanges are not facilitated, and all returned items must be unworn, undamaged, and unused, with tags attached. Additionally, any designer boxes or cases included with the order must be returned. Failure to adhere to these conditions may result in the refund being withheld.

Farfetch provides clarity on duties and taxes for shipments to various destinations. For select locations, including the European Union, the United States, Canada, and others, orders are shipped on a Delivery Duties Paid (DDP) basis. This means that all applicable duties and taxes are included in the final price at checkout, eliminating additional costs upon delivery.

However, if a Delivery At Place (DAP) destination is chosen, the price paid to Farfetch excludes import duties and sales taxes. In such cases, the recipient is responsible for paying these directly to the courier upon receipt to release the order from customs.

Regarding sales or use tax for US customers, Farfetch clarifies that it does not collect sales or use tax in all states. Depending on your state’s tax regulations, your purchase may be subject to sales or use tax, unless exempt. It’s important to note that many states require a tax return filing for untaxed purchases, including internet purchases, with payment of use tax as necessary.

Customers can track their return using the assigned tracking number on the Return Label. Once the return is received by the brand or partner boutique, processing may take up to 6 calendar days. Upon acceptance, a confirmation email will be sent.

Refunds are processed to the original payment method and may take up to 14 days to reflect in the customer’s account, depending on the payment provider.

Best deals on top brands!
Save at your favorite stores anytime you want. It's like Black Friday that never ends!
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