Customer Loyalty

No matter how good your business model is, eventually, you start losing customers. Seeing a

You must have been coming across “Loyalty Programs,” whether you are an entrepreneur or a

Why do so many businesses keep buyers through customer incentives? Modern consumers are very picky,

Each year, new platforms and businesses join the ecommerce arena, making it more crowded. This

Brand loyalty measurement is more challenging to measure than you think. Consumers are smart and

Commitment is a bold word, and we can all agree on that. And while in

3.8 billion — that’s the number of memberships US customers hold in loyalty programs. There’s

Based on recent statistics, 41% of US consumers make an online purchase once or twice

Have you wondered why you keep buying lattes from your local cafeteria, even though Starbucks

Nowadays, a lot of companies are investing in increasing and managing their customer retention efforts.