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Verified Debenhams discount and coupon codes

Cashback rules for Debenhams

Up to 3% for new and existing Debenhams customers. (packing and posting charges & VAT are not included)

Cashback available in:  🇬🇧

General rules:

  1. Turn off Adblock and similar ad-blocking plugins
  2. Purchase in a single browsing session
  3. Ensure your cart is empty before enabling cashback
  4. Order using only one device

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About Debenhams

Debenhams, a globally recognized name in the retail industry, carries a rich business heritage dating back to 1778. With a diverse range of products spanning fashion, beauty, home, and more, Debenhams caters to the varied needs and preferences of its discerning clientele.

The brand’s commitment to quality and affordability has solidified its position as a trusted destination for shoppers seeking both luxury and value.

At the heart of Debenhams’ appeal lies its extensive selection of fashion-forward clothing and accessories for men, women, and children. From stylish apparel to on-trend footwear and accessories, Debenhams offers an array of options to take your wardrobe to another level.

Additionally, the brand’s beauty department showcases an impressive assortment of skincare, makeup, and fragrances from leading brands, ensuring customers can indulge in the latest beauty and wellness trends.

Beyond fashion and beauty, Debenhams extends its expertise to home furnishings and decor, offering everything from chic bedding and bathroom essentials to stylish furniture and homeware accessories.

With a focus on providing exceptional customer service, Debenhams strives to enhance the shopping experience through convenient online ordering, fast delivery, and hassle-free returns.

As a trusted household name, Debenhams continues to evolve with the times while staying true to its core values of quality, style, and affordability. Whether shopping for a special occasion outfit, updating a living space, dressing the kids for the new season, or simply browsing for inspiration, Debenhams remains a go-to destination for fashion-forward individuals and savvy shoppers alike.

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Shipping policy

Return & refund policies

Contact info for Debenhams

Debenhams FAQs

Where can I track my Debenhams order?

Customers can easily track their Debenhams order by either logging into their account on the website or by clicking the tracking link provided in their order dispatch email.

Why might my Debenhams’ order arrive in multiple parcels?

In some instances, orders may be dispatched in multiple parcels and from different locations or sellers. Customers are advised to allow the full delivery timeframe for all parcels to arrive. It’s important to note that deliveries are made 7 days a week between 8 am to 9 pm.

How do I return an order to Debenhams?

You have a 28-day window from the date of receipt to return an item. Returns are complimentary for unlimited subscription members. For non-unlimited subscribers, a ÂŁ1.99 fee per order applies to return shipments.

If your item is from one of our concessions, use the provided label to return it to the seller. For multiple items from various sellers, each must be returned separately. If your parcel lacks a return label, please reach out to customer care for guidance on the best return method.

For non-concession items, follow these steps to initiate a return:

  1. Repackage your items in their original packaging.
  2. Access our returns portal using your email address and order number.
  3. Choose your preferred return option.
  4. Ship your return back to us, ensuring you retain or photograph your postage receipt (you can discard this after receiving your refund).
  5. Upon receipt of your return, we will send you a confirmation email, followed shortly by a refund confirmation.
When will I receive my refund?

After you’ve shipped your return, it may take up to 21 days to receive your refund. This timeframe includes 14 days for the carrier to return your parcel to our warehouse and for our team to process your return. Then, an additional 7 days are needed for the refund to reflect in your account.

You’ll receive an email notification upon the arrival of your parcel at Debenhams’ warehouse, and another once your refund has been processed.

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